October 5, 2017

Your Input is Needed!
Participate in HCD's Website Card Sort Exercise

 

Greetings -
 

The Fairfax County Department of Housing and Community Development (HCD) is in the process of developing a more user-friendly website for its clients and county residents. To facilitate this effort, we are seeking your participation in a customer experience exercise to help inform us on how content should be structured on our new site. This activity should take no longer than 10-15 minutes to complete.
 

Card sorting is a well-established research technique for website design. It allows for:
 

  • Design of a new website or section of a website, or improvement of an existing website

  • Finding out how customers expect to see information grouped on a website

  • Understanding how people rank or arrange items based on set categories


Please participate in HCD’s card sort at the following link: https://t65rtl04.optimalworkshop.com/optimalsort/hl0u7a3q-0-0-1-0.  The deadline to provide input is Friday, Oct. 13.

© 2020 Fairfax County Redevelopment and Housing Authority  

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